Privacy Policy

1. Privacy (For information about Cookies, see item #9 below.)

Allergy Research Group® respects and protects the privacy of the individuals that use the Allergy Research Group® web site. You do not need to provide any information that identifies you to use the Allergy Research Group® web site. In general, you can visit our website without telling us who you are or revealing any personal information.

We collect information from you when you register on our site, subscribe to our newsletter, or fill out a form. You may be asked to enter your name and e-mail address.

What do we use your information for?

When you sign up for our email newsletter, we only use this information to send you occasional email newsletters and updates, and every email newsletter and/or update contains instructions on how to easily unsubscribe. We do not and will not give away, rent, sell, or otherwise make available email addresses to any third party.

The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

When you use our online shopping cart, your billing and shipping information is transmitted via secure socket encryption to a secure server. This information is used for order processing by qualified and authorized company personnel only. We do not use this protected information for any other purpose. We do not and will not give away, rent, sell, or otherwise make available this information to any third party. Please be aware, however, that we will release specific personal information about you if required to do so in order to comply with any valid legal process such as a search warrant, subpoena, statute, or court order.

We have Google Analytics configured to anonymize visitor’s IP addresses, so that it does not store any personally identifiable information.

We do not collect any health-related personal information.

2. Advertising

Our web site carries no third-party banner advertisements.

3. Links to Other Sites

Any sites linked to by Allergy Research Group® are developed by people over whom Allergy Research Group® exercises no control.

4. Quality of Products

The products we sell have demonstrated their safety when taken as directed. They are intended to provide nutritional support for the structure and function of the body, and any information associated with a product is for the purpose of education only, not to diagnose, treat, cure or prevent any disease. Any purchasing decisions our customers make are their responsibility alone, and all health programs should be undertaken with the assistance or under the supervision of a qualified healthcare provider.

5. Quality of Health Information Content

We feature product information gathered from all kinds of studies and reports we believe to be from reliable sources. The information is for the purpose of education only, and not as a guide to the diagnosis or treatment of a particular disorder or its symptoms.

We will not deliberately provide false or misleading information. We believe in our products, based on decades of observation. Where we reproduce health information content created by third parties, we will clearly disclose the author and/or source of the material and the date of the material or its last update, when available. Where we present health information content as the result of clinical experience or scholarly research, we will clearly disclose the actual author(s) of the health information content.

6. Ownership

Allergy Research Group® LLC is a wholly-owned subsidiary of KI NutriCare, Inc., a wholly-owned subsidiary of Kikkoman Corporation.

7. Disclaimer

Nutrition and health information is provided with the understanding that you accept complete responsibility for your own health and well being. Each of us has a unique body, and the action of every nutritional supplement is unique. Health care is full of variables. The result of using any product cannot always be anticipated and never guaranteed. Allergy Research Group's management and employees are not responsible for any adverse effects or consequences resulting from the use of our products.

Online nutrition and health information cannot replace a health professional-patient relationship. Consumers should always consult with a health professional for diagnosis and treatment of their specific health problems.

Content of our web site is for the purpose of information and education only, and not as a guide to the diagnosis or treatment of a particular disorder or its symptoms.

8. Changes to this Privacy Policy

Allergy Research Group® may decide to change this Privacy Policy from time to time. When we do, we will post those changes on this page so that you are always aware of the information we collect, how we use it, and under what circumstances we disclose it.

If you have any questions or comments about our Privacy Policy, please contact us here.

9. Cookies

This website uses cookies. We use cookies to enable the basic functionality of the web site and to save your site preferences and shopping cart session.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law allows our website to store cookies on your device if they are strictly necessary for the operation of this website. The European GDPR regulation states, for visitors from the EU, that for all other types of cookies we need your permission. These visitors can at any time change or withdraw consent from the Cookie Declaration on our website.

This site uses different types of cookies, typically Necessary and Preference cookies. Some anonymous cookies, usually short-term, are classified as Statistics cookies.

Learn more about who we are here, and how we process personal data in the rest of the Privacy Policy on this page. You may contact us here.

Your consent applies to the following domains: www.allergyresearchgroup.com

Registration

By creating an "online account", you confirm that you are either a Doctor who has already established a Professional account with us, or you are a Patient of such a Doctor. You understand that when you create an account, you will NOT be able to shop online until we confirm and authorize your status as stated above. This can take up to 2 business days, or in some cases, longer.

If we cannot confirm your status, your online account information will be deleted without further notice.

If you are a Doctor or other healthcare professional purchasing from us for the purposes of resale to your patients, you agree to adhere to the terms in the currently effective Authorized Retailer Policy.

Resale Certificate Policy

Sales tax will be charged if no resale certificate is provided. If the certificate is not provided within 60 days of the invoice date, the sales tax is no longer refundable.

International Customers

International shipping charges that appear in the shopping cart are automatic estimates only, and may significantly differ from actual shipping costs. Once your order is successfully placed online, please call or email us for shipping information on your order. We do not offer estimates for duties your shipment may incur, which are your responsibility. All international orders are conditioned upon compliance with all applicable United States export laws, rules and regulations (“Export Laws”) and any applicable import laws, rules and regulations of the country where the order is to be shipped (“Import Laws”).  If any order requires a license, permit or other approval under the Export Laws, we may decline to fill the order.  You may not make any disposition of any products other than to the country of destination specified on your order.  By placing your order you represent and warrant that neither you, nor any of your affiliates, are prohibited parties under the Export Laws or otherwise subject to sanctions of the United States government.

Important Note about Customs: Please investigate your country’s Import Laws and procedures before ordering. When placing an order for delivery outside of the United States, you are considered the importer of record and must comply with all applicable Import Laws. It is your responsibility to know what may be legally imported into the country of delivery. You are solely responsible for complying with all applicable Import Laws and for timely obtaining and maintaining any required import license, permit or approval necessary to import any products into the country of delivery and any other required governmental authorization (“Import Approval”) and the payment of any required fees, duties, customs charges, taxes, tariffs, levies or other charges necessary to import the products into the country of delivery (“Import Charges”). We cannot be responsible for problems your order may encounter with your country’s Import Laws or Customs officials. We are not responsible for orders confiscated or stopped by Customs, or duties or other Import Charges that your shipment may incur or any delay, denial, revocation of any required Import Approval. If your package is stopped, confiscated, quarantined or returned by Customs, you will not receive a refund and your account will not be credited shipping and handling charges.

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